As long as your Worker Status window contains at least one Worker node then your network is properly set up and should process your requests.They should be listed by their hostname and/or IP Address. Make sure that your Worker nodes appear under the Worker Status list. With KeyShot Network Monitor open on your Manager (or any other computer, really), click Worker Status.Ģ. Step 4: Make sure that Worker nodes are listed in the Worker Status window.ġ. Disable auto-detection and set the Manager’s IP Address for KeyShot Network Monitor on all of your designers’ computers. Click Apply and your Monitor will connect to your Manager computer.Ħ. This port should be set to 4797 by default.ĥ. This is your Monitor-to-Manager connection. Make sure that the Monitor port value is the same as on your Manager configuration. Disable “Auto detect manager” and type in the Manager’s IP Address in the field labeled Manager hostname.Ĥ. The Connection Settings dialog appears.ģ. Step 3: Disable Monitor auto-detection on the Manager and on all of your designers' computersġ. Staying logged into the Manager computer, launch the KeyShot Network Monitor application.Ģ. Do NOT enable the manager service on any other computer. Please note that there can only be one Manager service in your entire network. Repeat this process on all your Worker nodes (these are computers that will be processing your rendering requests). Click Close and restart services (bottom left). Make sure that the Worker port value in the Worker tab matches that Worker port value in the manager’s configuration. Enter the Manager’s IP Address in the field labeled Manager hostname (empty for auto detection).ģ. Click the Worker tab on the left and check the Enable worker mode checkbox.Ģ. Stay logged into the Manager and keep KeyShot Network Configurator open. After all, the worker service should be able to see the manager service running on the same computer.ġ.
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You can always request a copy of your most recent KeyShot Floating license from your software administrator, reseller, your sales representative, or our fulfillment team at 2: Enable the Worker service on your Manager and on your Worker nodes.Įnabling the Worker service on your Manager is a quick way to check if the Worker-to-Manager connection is set up properly.
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Find, request, or purchase a new KeyShot Network Rendering product key and register it according to the license registration instructions. If you don’t see this message, then your license has expired or is not properly set up.I f you see this message, then your license is properly set up and you can continue to the next step.Here, X is the maximum core allowance and Y is the number of days before your license expires. The current floating license can utilize X cores and will expire in Y days. At the bottom of the section titled “Manager License” you should see the following message: Make sure that "Enable master/manager mode" is checked.ģ. Launch the Keyshot Network Configurator application and go the Manager tab. (According to the software manual, the Manager is in charge of receiving rendering requests, delegating rendering tasks, and making sure that renderings are processed in the order received.)Ģ. Log into the computer acting as the network’s Manager. Step 1: Check that the Manager is properly licensed.ġ. Rendering jobs/requests are getting stuck or they are failing.The Worker nodes cannot connect to the Manager service.The Monitor application on the end user's computer cannot connect to the Manager service.You may also follow along with the KeyShot Network Rendering Installation video. If not, please follow the step-by-step setup guide before you continue.
This troubleshooting guide assumes that you have already set up your KeyShot Network Rendering software according to the Getting Started Setup Guide. Solution home Troubleshooting General Troubleshooting Network Rendering - Troubleshooting Guide
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